Privacy Policy
GRVA Home Solutions LLC (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website and to communications with us by phone, email and text message.
Information we collect
We collect information you choose to give us, such as your name, phone number, email address, mailing address, property address, and anything you include in a message to us. We may also receive basic technical information when you visit our website, such as your browser type and the pages you view.
How we use your information
We use your information to respond to your inquiries, to discuss the purchase of real estate, to communicate with you by phone, email and text message, to keep records of our conversations, and to meet our legal obligations.
Text messaging
If you provide your mobile number and agree to receive text messages, we may text you about your property inquiry and related follow-up. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP (or END, CANCEL, UNSUBSCRIBE or QUIT), and you can reply HELP for help. See our SMS Terms for details.
How we share information
We do not sell your personal information. We share it only with service providers who help us operate our business (for example, our messaging, email and customer-record software), and only as needed for them to do that work. We may also disclose information when the law requires it. Those providers are not permitted to use your information for their own marketing.
How long we keep information
We keep your information for as long as needed for the purposes above and to keep required business records. If you ask us to stop contacting you, we will keep a record of that request so we honor it.
Your choices
You may ask us to stop texting or calling you, or to correct or delete your information, by replying STOP to any text, or by contacting us using the details below. We will honor your request as the law requires.
Cookies and website data
Our website may use basic cookies and similar tools to make the site work and to understand how it is used. You can turn cookies off in your browser, though parts of the site may not work as well.
Children’s privacy
Our website and services are not directed to anyone under 18, and we do not knowingly collect information from children.
Security
We use reasonable safeguards to protect your information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
GRVA Home Solutions LLC
Phone: (804) 376-8167
Email: [email protected]